{"count":40,"next_page":"https://support.flaregames.com/api/v2/help_center/en-us/categories/360001400693/articles.json?page=2&per_page=30","page":1,"page_count":2,"per_page":30,"previous_page":null,"articles":[{"id":14464112208274,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/14464112208274.json","html_url":"https://support.flaregames.com/hc/en-us/articles/14464112208274-Deleting-your-player-account-in-Nonstop-Knight-2","author_id":369052875453,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003461853,"created_at":"2023-10-16T15:26:18Z","updated_at":"2023-10-19T14:20:52Z","name":"Deleting your player account in Nonstop Knight 2","title":"Deleting your player account in Nonstop Knight 2","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-10-19T14:18:44Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<h2 id=\"docs-internal-guid-b5d0b25f-7fff-8c36-8ead-a7d031074103\"><strong>1. Account deletion via automated process</strong></h2>\n<ul>\n<li>If the game is still installed on your device, the quickest way you can initiate the account deletion is via the <em>Settings</em> menu in the game.</li>\n<li>You will be guided through the Deletion request.<br>Note that the deletion will not happen immediately, you will be given a cooldown period of several days, in case you want to change your mind.</li>\n<li><strong>Important! Once your player account has been deleted, it cannot be restored. Your player account, your purchases and your game progress will be lost. </strong></li>\n</ul>\n<p> </p>\n<h2 id=\"h_01HCWHF57D8Z7Z1TYXQQC4T6XD\"><strong>2. Account deletion via Customer Support</strong></h2>\n<ul>\n<li>You can <a href=\"https://support.flaregames.com/hc/en-us/requests/new\" target=\"_blank\" rel=\"noopener noreferrer\">contact our Support Team</a> to get your player account deleted. </li>\n<li>Our Support Team will need to verify the account ownership before the process of deleting the account can be initiated.</li>\n</ul>"},{"id":14347240587026,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/14347240587026.json","html_url":"https://support.flaregames.com/hc/en-us/articles/14347240587026-What-happened-to-the-Tournament-Chips","author_id":1903571917614,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":360003461893,"created_at":"2023-10-11T11:02:17Z","updated_at":"2023-10-11T11:06:58Z","name":"What happened to the Tournament Chips?","title":"What happened to the Tournament Chips?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-10-11T11:02:42Z","user_segment_id":null,"permission_group_id":1888574,"content_tag_ids":[],"label_names":[],"body":"<p>Starting September 2023, tournament chips are no longer usable for forging perks. Now, only royal tokens are accepted for this function.</p>\n<p>We recognize the value of tournament chips and are currently exploring avenues to repurpose them in the game. We kindly ask for your understanding and patience, as we have yet to determine an estimated time of arrival for this adjustment.</p>\n<p>If you have any further questions/suggestions feel free to submit them to our Customer Support team.</p>"},{"id":4418948319634,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4418948319634.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4418948319634-Important-announcement-Nonstop-Knight-2-iOS-App-Store-Chinese-Mainland-Presence","author_id":2971193609,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":4403442513426,"created_at":"2022-02-11T15:38:04Z","updated_at":"2022-02-11T15:38:12Z","name":"Important announcement: Nonstop Knight 2 iOS App Store Chinese (Mainland) Presence ","title":"Important announcement: Nonstop Knight 2 iOS App Store Chinese (Mainland) Presence ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2022-02-11T15:38:12Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">We regret to inform you that Nonstop Knight 2 will no longer receive updates in the Chinese (Mainland) App Store starting on March 8th, 2022 due to current regulations. </span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">Please keep in mind that after this date, you may not be able to access your game account.</span></p>\n<p><span style=\"font-weight: 400;\">In-app purchases are currently disabled and you are no longer able to perform any in-game acquisitions via the App Store.</span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\"> Should you decide to migrate your account to a different device on a platform that supports the game in your region, our Customer Support Department will happily assist you with the account transfer.</span></p>\n<p><span style=\"font-weight: 400;\">To ask for help with the account migration, please submit a ticket </span><a href=\"https://support.flaregames.com/hc/en-us/requests/new\" target=\"_self\" rel=\"undefined\">here</a><span style=\"font-weight: 400;\">.</span></p>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<p><span style=\"font-weight: 400;\">We are very sorry for the inconvenience this may cause. Unfortunately, this situation is out of our control.</span></p>\n<p><span style=\"font-weight: 400;\">Thank you for your understanding.</span></p>\n<p><span style=\"font-weight: 400;\">Flaregames Team</span></p>"},{"id":4405944869650,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4405944869650.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4405944869650-Weekly-Event-Hammer-Assault-Carnival-31-August-7-September","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-08-31T10:51:02Z","updated_at":"2021-08-31T10:56:02Z","name":"Weekly Event: Hammer Assault Carnival 31 August - 7 September","title":"Weekly Event: Hammer Assault Carnival 31 August - 7 September","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-31T10:56:02Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Carnival","NSK2"],"body":"<p><span style=\"font-weight: 400;\">The temperatures rise again in the dungeons, the steel gets hot and keys regeneration time increases by 33%!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Presenting you the “Hammer Assault Carnival”!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><img src=\"https://support.flaregames.com/hc/article_attachments/4405944851602/hammer_liveops1920x1080-c.png\" alt=\"hammer_liveops1920x1080-c.png\"></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Finish the following tasks in order to obtain power stones, royal tokens, and one Classic Pack:</span><span style=\"font-weight: 400;\"><br></span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use silver keys to obtain the above rewards but to also unlock the mighty Forging Hammer, as its unique perk “Hot Steel” increases by 25% its weapon damage for each equipped fire skill.</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After acquiring it, smash your enemies with it!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complete bounties</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complete Tournament nodes</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Win Rumble matches!</span></li>\n</ul>\n<p><span style=\"font-weight: 400;\">Activate the Carnival Pass to obtain a hefty amount of gems, royal tokens, and MegaPacks!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Assault the dungeons and claim the rewards that lay before you!</span></p>"},{"id":4405592193170,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4405592193170.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4405592193170-Weekly-Event-Poisoned-Carnival-24-August-31-August-2021","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-08-24T11:38:11Z","updated_at":"2023-06-28T13:20:26Z","name":"Weekly Event: Poisoned Carnival 24 August - 31 August 2021","title":"Weekly Event: Poisoned Carnival 24 August - 31 August 2021","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-24T11:39:35Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Carnival","NSK2"],"body":"<p><span style=\"font-weight: 400;\">This week, the dungeons seem to be coated in a strange toxin that smells of a foul dark stench…</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><img src=\"https://support.flaregames.com/hc/article_attachments/4405592171538/poisoned_liveops_1200x675.png\" alt=\"poisoned_liveops_1200x675.png\"></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br>Presenting you the Poisoned Carnival!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">But this carnival will prove to be quite deadlier than the rest, for your foes of course!</span><span style=\"font-weight: 400;\"><br></span></p>\n<p><span style=\"font-weight: 400;\">The following perks are available:</span><span style=\"font-weight: 400;\"><br></span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30% increased chance of void based items from Grande and Luxury Chests</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">20% increased damage with void weapons</span></li>\n</ul>\n<p><span style=\"font-weight: 400;\">Finish the following task in order to obtain silver keys, royal tokens, and one Grande Chest:</span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open packs and chests</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use or gain void shards</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kill your foes with void damage and weapons.</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complete Tournament and Stronghold Nodes</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Win Rumble matches</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complete bounties</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Activating the Carnival Pass and completing the tasks will get you Void chests, Void packs, more royal tokens, and the mighty Poison Cleavers which tap in the power of the void as this weapon's critical hits poison all nearby enemies while doing increased damage to the poisoned enemies.</span></li>\n</ul>\n<p><span style=\"font-weight: 400;\">Embrace the toxicity of the void and slash down your enemies with it!</span></p>\n<p><span style=\"font-weight: 400;\">Alex - on behalf of the Nonstop Knight 2 Team</span></p>"},{"id":4405288478226,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4405288478226.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4405288478226-Weekly-Event-Desert-Storm-Carnival-17-August-24-August-2021","author_id":2971193609,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-08-17T10:06:23Z","updated_at":"2021-08-17T10:23:39Z","name":"Weekly Event: Desert Storm Carnival 17 August - 24 August 2021","title":"Weekly Event: Desert Storm Carnival 17 August - 24 August 2021","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-17T10:23:39Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Carnival","NSK2"],"body":"<p><span style=\"font-weight: 400;\">We have got a treat for you this week, hot and spikey!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Presenting you the Desert Storm Carnival!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><img src=\"https://support.flaregames.com/hc/article_attachments/4405288450194/Image_from_iOS__15_.jpg\" alt=\"Image_from_iOS__15_.jpg\"></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Quench your thirst for treasures as keys regenerate 33% faster! </span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Use those silver keys to unlock the Cactus Club to unleash panic on your enemies with it as this special trait deals 100% Void damage per second.<br>Don't forget that there is also a special looting bonus of 20% for coins and shards this week!</span></p>\n<p> </p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kill enemies with the Cactus Club to obtain more keys.</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use those additional silver keys to obtain Royal Tokens!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Obtain additional silver keys and Royal Tokens by completing Tournament nodes, nodes with the Survival modifier, and winning Rumble matches during the weekend!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complete all the tasks to obtain a Classic Pack and activate the carnival pass to obtain MegaPacks and a hefty amount of gems!</span></li>\n</ul>"},{"id":4404971201298,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4404971201298.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4404971201298-Weekly-Event-Charms-Battle-Carnival-10th-17th-August-2021","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-08-10T11:20:44Z","updated_at":"2021-08-10T11:24:17Z","name":"Weekly Event: Charms Battle Carnival 10th - 17th August 2021","title":"Weekly Event: Charms Battle Carnival 10th - 17th August 2021","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-10T11:24:17Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Carnival","NSK2"],"body":"<p><span style=\"font-weight: 400;\">It’s the second week of the month and the temperatures keep rising!</span><span style=\"font-weight: 400;\"><br><br></span><span style=\"font-weight: 400;\"><img src=\"https://support.flaregames.com/hc/article_attachments/4404971162258/charm_liveops1200x675.png\" alt=\"charm_liveops1200x675.png\"><br><br></span><span style=\"font-weight: 400;\">It’s time we set up the mood and do some charming with the monsters in the dungeons to get them to drop more loot, preferably by either setting them on fire, charming or both!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Presenting you the Charms Battle Carnival!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">During the </span><span style=\"font-weight: 400;\">Charms Battle Carnival</span><span style=\"font-weight: 400;\"> unleash havoc on your enemies as you have:</span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30% increased chance of looting items that deal fire damage.</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fire items are enhanced, dealing 20% more damage.</span></li>\n</ul>\n<p><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\">Complete the tasks in order to gain tokens, keys, and power stones by:</span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Killing your enemies with fire skills and weapons!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi Killing your enemies and smashing the bosses by any means necessary!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opening packs and chests, consuming royal tokens, gaining and using fire shards, and completing Tournament nodes.</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Winning Rumble matches during the weekend. </span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Activate the Carnival Pass to get even more tokens, fire cards, and the full tier of the Craven set!</span></li>\n</ul>"},{"id":4404659837074,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4404659837074.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4404659837074-Update-2-5-5-Important","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":4403442513426,"created_at":"2021-08-03T15:57:33Z","updated_at":"2022-12-01T03:38:19Z","name":"Update: 2.5.5 - Important","title":"Update: 2.5.5 - Important","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-03T20:08:44Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["news","important","bug"],"body":"<p><img src=\"https://support.flaregames.com/hc/article_attachments/4404659821842/HotFix_NSK2.jpeg\" alt=\"HotFix_NSK2.jpeg\"></p>\n<p> </p>\n<p>Hi Knights,</p>\n<p> </p>\n<p>we have discovered a nasty bug with the new update, it has resulted in some players not being able to play the game.</p>\n<p>The issue seems to be connected with the Corruptor Mantle and this item cannot be used temporarily.</p>\n<p>We’re working on a fix as we speak. Please keep an eye on our official communication channels for further updates.</p>\n<p>Thank you for your understanding!</p>"},{"id":4404657869458,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4404657869458.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4404657869458-Weekly-Event-Beamsson-s-Carnival-3rd-10th-August-2021","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-08-03T13:39:18Z","updated_at":"2021-08-03T13:39:26Z","name":"Weekly Event: Beamsson's Carnival 3rd - 10th August 2021 ","title":"Weekly Event: Beamsson's Carnival 3rd - 10th August 2021 ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-03T13:39:26Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Carnival","NSK2"],"body":"<p><span style=\"font-weight: 400;\">It’s time to prove your skills and physical prowess, during the Beamsson Carnival!</span><span style=\"font-weight: 400;\"><br></span><span style=\"font-weight: 400;\"><br></span></p>\n<p><span style=\"font-weight: 400;\"><img src=\"https://support.flaregames.com/hc/article_attachments/4404653611538/beamsson_1920x1080.png\" alt=\"beamsson_1920x1080.png\"> </span></p>\n<p><span style=\"font-weight: 400;\">During the mighty Beamsson week you have:</span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">+20% physical damage increased</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">+30% chance to get more physical items</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: 400;\">Tap into these magical rewards to obtain keys, power stones, and one Grande Chest!</span></p>\n<p><span style=\"font-weight: 400;\">Maximize your rewards by:</span></p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Smiting your foes by multiple killing your enemies and smashing the final bosses!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using Royal Tokens</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Obtaining and spending Metal Shards</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Obtaining Epic items </span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opening chests and packs</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Completing Tournament nodes and other game modes that have the Horde modifier</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Winning Rumble matches during the weekend!</span></li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Activating the Carnival Pass and completing the tasks will get you Royal Tokens, gems, and the mighty Beamsson Set!</span></li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<p><span style=\"font-weight: 400;\">Wishing you all magical treasures this week!</span></p>\n<p><span style=\"font-weight: 400;\">Alex - on behalf of the Nonstop Knight 2 Team</span></p>\n<p> </p>"},{"id":4404643026578,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4404643026578.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4404643026578-Update-2-5-5-Patch-Notes","author_id":2971193609,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":4403442513426,"created_at":"2021-08-03T09:24:52Z","updated_at":"2021-08-10T13:53:23Z","name":"Update: 2.5.5 Patch Notes","title":"Update: 2.5.5 Patch Notes","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-03T20:10:51Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Update","NSK2"],"body":"<p> </p>\n<p><span style=\"font-weight: 400;\">Hello Knights,</span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">If you were to read our recent posts, you would see that under-promised and over-delivered this month. Despite vacations, extreme weather, and working from home we have a mighty update for you!</span></p>\n<p> </p>\n<p><strong>Important note:</strong></p>\n<p>We have discovered a nasty bug with the new update, it has resulted in some players not being able to play the game.</p>\n<p>The issue seems to be connected with the Corruptor Mantle and this item cannot be used temporarily.</p>\n<p>We’re working on a fix as we speak. Please keep an eye on our official communication channels for further updates.</p>\n<p><span style=\"font-weight: 400;\"><br><br><img src=\"https://support.flaregames.com/hc/article_attachments/4404657717010/update255_banner1200x480.png\" alt=\"update255_banner1200x480.png\"><br></span></p>\n<p> </p>\n<p><strong>Summer Collection Event </strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">This new month-long Collection Event is where you can obtain brand new cosmetics and rewards. There are 3 new cosmetic sets to find plus a few extra pieces. We hope you enjoy this new type of event. Expect to see it every few months.</span></p>\n<p> </p>\n<p><strong>Rumble 2.0</strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">Rumble has been updated to Rumble 2.0, you will need to actively fight using your skills. You can rematch, reroll and see your progress on the leaderboard.</span></p>\n<p> </p>\n<p><strong>New Set</strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">Say hello to the famous ‘Sun Wukong’ (aka The Monkey King). Armed with Jingu Bang, a powerful staff weapon, you’ll be able to create two fire clones to fight alongside you in battle.</span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">We are proud of this new Fire set and hope you will have fun collecting and using it.</span></p>\n<p> </p>\n<p><strong>New 3D Artwork and Environment</strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">On top of all this we have a brand new environment, Bamboo Forest. We have updated the power difficulty once more, it is now 510. However note that we will not be increasing for the foreseeable future.</span></p>\n<p> </p>\n<p><strong>Conquest</strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">Conquest has had a tweak too, you may have noticed the updated rewards already and we have rebalanced the difficulty.</span></p>\n<p> </p>\n<p><strong>Balancing</strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">The Polar set has been reduced in power a bit to mix things up in tournaments. Scourge and Ironclad have both seen improvements.</span></p>\n<p> </p>\n<p><strong>Conclusion</strong></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">We’ve also fixed a few niggling bugs, such as the loadout bug, which was a strange one that just appeared. We hope you enjoy playing this update, there is a lot to play! </span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">Thank you for playing NSK2!</span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">-Your NSK2 team</span></p>"},{"id":4404642738450,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4404642738450.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4404642738450-Weekly-Event-Amazing-Nova-Carnival-27th-July-3rd-August-2021","author_id":2971193609,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-08-03T09:07:23Z","updated_at":"2021-08-03T09:21:52Z","name":"Weekly Event: Amazing Nova Carnival 27th July - 3rd August 2021","title":"Weekly Event: Amazing Nova Carnival 27th July - 3rd August 2021","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-08-03T09:13:09Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["nsk2"],"body":"<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"6gfpk-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"6gfpk-0-0\"><span data-offset-key=\"6gfpk-0-0\">Presenting you the Amazing Nova Carnival!</span></div>\n</div>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"6r9oj-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"6r9oj-0-0\"><span data-offset-key=\"6r9oj-0-0\">During it, keys regenerate 33% faster. </span></div>\n</div>\n<figure class=\"\" contenteditable=\"false\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"2m95k-0-0\"><span class=\"rdw-image-alignment rdw-image-center\"><span class=\"rdw-image-imagewrapper\"><img class=\"editor-image\" src=\"https://dwimg.ktplay.com/group2/M02/31/58/wKgDHmD-vsWAJaEnABNY_p4BDWU1139038\" alt=\"img\" width=\"1920\" height=\"1080\" data-src=\"group2/M02/31/58/wKgDHmD-vsWAJaEnABNY_p4BDWU1139038\"></span></span></figure>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"34a5q-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"34a5q-0-0\"><span data-offset-key=\"34a5q-0-0\"> Channel the mighty Nova power this week to obtain gems and tokens by completing the following tasks:</span></div>\n</div>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"fjdhl-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"fjdhl-0-0\"><span data-offset-key=\"fjdhl-0-0\"> </span></div>\n</div>\n<ul class=\"public-DraftStyleDefault-ul\" data-offset-key=\"48asj-0-0\">\n<li class=\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"48asj-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"48asj-0-0\"><span data-offset-key=\"48asj-0-0\">Use silver keys to open chests</span></div>\n</li>\n<li class=\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"aqk24-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"aqk24-0-0\"><span data-offset-key=\"aqk24-0-0\">Obliterate your enemies with the “Blazing Nova” skill</span></div>\n</li>\n<li class=\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"85g24-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"85g24-0-0\"><span data-offset-key=\"85g24-0-0\">Win Rumble matches during the weekend</span></div>\n</li>\n<li class=\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"8h4c3-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"8h4c3-0-0\"><span data-offset-key=\"8h4c3-0-0\">Complete Tournament and Stronghold Nodes</span></div>\n</li>\n<li class=\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"9dup5-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"9dup5-0-0\"><span data-offset-key=\"9dup5-0-0\">Activate the Carnival Pass to get one Purified Stone, MegaPacks, high amounts of tokens, and the Nova Blade!</span></div>\n</li>\n</ul>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"f9qh7-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"f9qh7-0-0\"><span data-offset-key=\"f9qh7-0-0\"> </span></div>\n</div>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"42o78-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"42o78-0-0\"><span data-offset-key=\"42o78-0-0\">Reap the rewards of the dungeons once more!</span></div>\n</div>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"dkjgc-0-0\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"dkjgc-0-0\"><span data-offset-key=\"dkjgc-0-0\">Alex - on behalf of the Nonstop Knight 2 Team </span></div>\n</div>\n<div class=\"\" data-block=\"true\" data-editor=\"7jhle\" data-offset-key=\"do194-0-0\"> </div>"},{"id":4404068108306,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4404068108306.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4404068108306-Weekly-Event-Piranha-Carnival-20th-27th-July-2021","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":4404068284818,"created_at":"2021-07-21T14:04:54Z","updated_at":"2021-08-03T09:22:12Z","name":"Weekly Event: Piranha Carnival 20th - 27th July 2021","title":"Weekly Event: Piranha Carnival 20th - 27th July 2021","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-07-21T14:16:53Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Carnival"],"body":"<div class=\"topic-content\">\n<p>Enter the Piranha Carnival, the bite draws the blood, the blood draws the pack! Or (frost) packs?!</p>\n<p> </p>\n<img src=\"https://dwimg.ktplay.com/group2/M02/23/2C/wKgDHmD2qCCAJb-HAAg8YQIQdEw4794866\">\n<p> </p>\n<p>During this week, you have the following:</p>\n<br>\n<ul>\n<li dir=\"auto\">+20% Frost Damage</li>\n<li dir=\"auto\">+30% higher chance of getting Frost Equipment</li>\n</ul>\n<br>\n<p>Finish the following task in order to obtain silver keys, gems, and one Classic Pack:</p>\n<br>\n<ul>\n<li dir=\"auto\">Kill enemies using frost damage and frost weapons.</li>\n<li dir=\"auto\">Obtain and use frost shards.</li>\n<li dir=\"auto\">Open chests and packs.</li>\n<li dir=\"auto\">Complete game nodes that have Survival and Nightmare modifiers.</li>\n<li dir=\"auto\">Complete Tournament nodes regardless of their modifiers!</li>\n<li dir=\"auto\">Win Rumble matches during the weekend.</li>\n<li dir=\"auto\">Complete bounties and open free chests!</li>\n<li dir=\"auto\">Activate the Carnival pass to unlock the Piranha Gloves and obtain additional gems and new Frost Packs!</li>\n</ul>\n<br><br>\n<p>Break the ice!</p>\n<p>Alex - on behalf of the Nonstop Knight 2 Team</p>\n</div>"},{"id":4403442580370,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4403442580370.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4403442580370-Update-2-5-0-Patch-Notes","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":4403442513426,"created_at":"2021-07-08T09:14:23Z","updated_at":"2021-07-21T14:13:50Z","name":"Update: 2.5.0 Patch Notes","title":"Update: 2.5.0 Patch Notes","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-07-21T14:13:50Z","user_segment_id":null,"permission_group_id":1888574,"content_tag_ids":[],"label_names":["patch notes","new version"],"body":"<h3 class=\"topic-title\"> </h3>\n<div class=\"topic-content\">\n<p>Greetings Knights!</p>\n<br>\n<p>June is finished and so is the latest version of the game and ready for launch!</p>\n<p>This update will see some additions and tweaks for new and older players.</p>\n<p> </p>\n<img src=\"https://dwimg.ktplay.com/group1/M02/A1/AE/wKgDOGDa_RCAIE4-AAVLuOssuyc8178733\">\n<p> </p>\n<ul>\n<li dir=\"auto\">Added new Dungeon: Halls of Fortune</li>\n<li dir=\"auto\">Remastered Dungeon 13</li>\n<li dir=\"auto\">Increased power cap to 500</li>\n<li dir=\"auto\">Added new Epic (campaign) weapon: Blacktooth’s Friend</li>\n<li dir=\"auto\">Added new Elemental Chests and Packs in Shop</li>\n<li dir=\"auto\">New Carnival activities added</li>\n<li dir=\"auto\">Added a ‘Skip Tutorial’ option for new players</li>\n</ul>\n<br>\n<p><strong>Halls of Fortune and Smugglers Rest</strong></p>\n<br><img src=\"https://dwimg.ktplay.com/group1/M02/A1/7A/wKgDOGDayreAHG5DAAC9B8_YmqQ9792024\"><br>\n<p>As previously mentioned, we wanted to show off the Shipwreck environment earlier in the game so we have updated Dungeon 13 with these new graphics and a new name: \"Smugglers Rest\"</p>\n<br><img src=\"https://dwimg.ktplay.com/group2/M02/F6/92/wKgDHmDaysOAKS3aAAC6fUWfh2w2274936\">\n<p><br>The Halls of Fortune has been remastered and set up as the last dungeon with a slight power increase to 500 for all items, in this one you can test your skills against Melee-resistant enemies. For your efforts, you can win <strong>Blacktooth's Friend,</strong> a very special wooden leg!<br><br></p>\n<img src=\"https://dwimg.ktplay.com/group1/M02/A1/7A/wKgDOGDayu-AM9OoAAWABFoxEvI1403736\">\n<p><br>Another option for new players is the <em>“Skip Tutorial”</em> function, it may not seem much, but this may help seasoned gaming players that wish to start the game or even old ones that want to start fresh or have switched their mobile device and can’t get their account automatically synced.<br><br></p>\n<img src=\"https://dwimg.ktplay.com/group2/M02/F6/93/wKgDHmDayw6AHzIuACC-nsdHgFI0221025\">\n<p><br><strong>New Elemental Chests and Packs</strong><br><br></p>\n<img src=\"https://dwimg.ktplay.com/group1/M02/A1/7A/wKgDOGDayzKAbmWkAAFrkxhEgqA0359931\">\n<p><br>The chests will give a guaranteed legendary item + two epics and 50 Talent cards, depending on the element you choose. </p>\n<br><img src=\"https://dwimg.ktplay.com/group2/M02/F6/93/wKgDHmDay82ACxDaAAF1gxLwkjE0691085\">\n<p><br>The packs will give you depending on the element you choose:</p>\n<ul>\n<li dir=\"auto\">two types of 50 skill cards</li>\n<li dir=\"auto\">two types of 50 talent cards</li>\n<li dir=\"auto\">30 pet cards</li>\n</ul>\n<p><br>For the carnival activities we have added new tasks which will be made available in next week's carnival, so stay tuned!</p>\n<p> </p>\n</div>"},{"id":4403442553746,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/4403442553746.json","html_url":"https://support.flaregames.com/hc/en-us/articles/4403442553746-Update-2-4-5-Patch-Notes","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":4403442513426,"created_at":"2021-07-08T09:12:15Z","updated_at":"2021-07-21T14:15:05Z","name":"Update: 2.4.5 Patch Notes","title":"Update: 2.4.5 Patch Notes","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-07-21T14:15:05Z","user_segment_id":null,"permission_group_id":1888574,"content_tag_ids":[],"label_names":["patch notes","new version"],"body":"<p>Greetings Knights,</p>\n<p> </p>\n<p>It’s May and things are starting to feel a bit more normal in the world. Here’s what we have worked on this month for your enjoyment:</p>\n<p><br><br><img src=\"https://dwimg.ktplay.com/group2/M02/C2/94/wKgDHmCrmfCALwnLAAVJ0kRMTWI7653083\"><br><br><br></p>\n<ul>\n<li dir=\"auto\">Added new ‘Hero of Time’ Set as a tournament chest</li>\n<li dir=\"auto\">Added new Frost Dungeon: The Snow Den</li>\n<li dir=\"auto\">Increased power cap to 490</li>\n<li dir=\"auto\">Added new Epic (campaign) weapon: Fang’s Flail</li>\n<li dir=\"auto\">Added new ‘Ranger’ Talent</li>\n<li dir=\"auto\">Updated min/max Guild entry values for better admin</li>\n<li dir=\"auto\">Updated Stronghold node values</li>\n<li dir=\"auto\">Updated Conquest power cap</li>\n<li dir=\"auto\">Event gameplay balancing tweaks</li>\n<li dir=\"auto\">Beamsson’s Set moved into campaign</li>\n<li dir=\"auto\">Skybound Set can be purchased with vouchers</li>\n<li dir=\"auto\">Anti-cheating</li>\n<li dir=\"auto\">Bug fixes</li>\n</ul>\n<p> </p>\n<p>Let’s have a look at some of these...</p>\n<p> </p>\n<p><strong>Gameplay Balancing</strong></p>\n<p> </p>\n<p>To update the meta, we’ve made changes to how the <strong>‘Bucket Helmet</strong>’ and ‘<strong>Shift Skill</strong>’ work. </p>\n<p> </p>\n<p>We also fixed a minor problem with the power scaling of the Nightmare Disc, it now behaves similar to other weapons.</p>\n<p> </p>\n<p>We changed some of the Shard portals to help players in later Dungeons.</p>\n<p><br><br></p>\n<p><strong>New Item Set: Hero Of Time</strong></p>\n<p> </p>\n<p>This release sees the addition of a brand <strong>new</strong> set, it will be the top prize in the tournament for <strong>5 weeks</strong>. The ‘Toothblade’ weapon has a fun new perk that triggers ‘Confusion’ in enemies. We hope you like this set as much as we do!</p>\n<p><br><br></p>\n<p><strong>Anti Cheating</strong></p>\n<p> </p>\n<p>As requested by the community, our coders are currently doing <strong>new development</strong> work to combat more varied cheating methods, this will result in an improved experience for players in the near future. </p>\n<p> </p>\n<p>This month we’ve done some tweaks and sanity checks on our tools and systems. Most importantly, we’ve confirmed the stability and accuracy of our detection methods. We continued to ban confirmed cheaters.</p>\n<p><br><br></p>\n<p><strong>New Dungeon and New Epic Weapon</strong></p>\n<p> </p>\n<p>In ‘The Snow Den’, our new Frost dungeon, you can discover a brand new weapon ‘Fang’s Flail’. This powerful <strong>Void</strong> flail can smash down enemies, its perk is named ‘‘Baneful Bash’ which allows you to do more damage to certain enemies.</p>\n<p><br><br><br></p>\n<p><strong>New Talent</strong></p>\n<p> </p>\n<p>As part of our continued desire to add in new gameplay possibilities, we have added the first of a series of new talents into the game. The ‘Ranger’ talent will help fans of ranged weapons. When you get it, have a play and let us know what you think of it. Expect more talents and skills soon.</p>\n<p><br><br></p>\n<p><strong>Changes to existing Item Sets</strong></p>\n<p> </p>\n<p>Beamsson’s Set has been moved into the campaign; you can unlock it from silver chests. This Set has a cool perk that you might find useful. Try it out and let us know what you think.</p>\n<p> </p>\n<p>Also, Skybound Chest is now obtainable with vouchers from the shop.</p>\n<p><br><br></p>\n<p><strong>Event Housekeeping</strong></p>\n<p> </p>\n<p>Stronghold and Conquest values have been increased to better reflect new upper power tiers.</p>\n<p><br><br>We hope you will like the new update!</p>\n<p> </p>"},{"id":360016545480,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360016545480.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360016545480-What-is-Conquest","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360005216173,"created_at":"2020-09-21T13:54:15Z","updated_at":"2020-09-21T13:54:18Z","name":"What is \"Conquest\"?","title":"What is \"Conquest\"?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-09-21T13:54:18Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">Earn unique items by conquering the dungeon filled with enemies and loot! </span></p>\n<p><span style=\"font-weight: 400;\">The Daily Conquest event is an adventurous event from which you can obtain some amazing items which are exclusive to this gameplay mode. If you were ever wondering where a certain player got his Squid Rapier or his Swashbuckler Boots from, then you are in the right place. Win these wacky items for yourself!</span></p>\n<p><span style=\"font-weight: 400;\">You can start participating in the event only after you’ve completed The Shabby Fort Dungeon. The Conquest event will unlock itself right afterward and you can easily find it on the World map. The dungeons are all yours now!</span></p>\n<p><span style=\"font-weight: 400;\">Once you get in, you have the ability to choose the difficulty level according to your strength and skills. Complete the nodes available, enjoy the glory and receive your hard-earned Epic Marks. Then head to the Conquest Shop, where you can benefit from Daily Offers which are hard to refuse. Fancy something special? Then you should head back to the shop and check out the Special Offer of the day and find out if it suits you.</span></p>"},{"id":360014671280,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360014671280.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360014671280-What-is-Rumble","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360005216173,"created_at":"2020-06-26T09:40:32Z","updated_at":"2021-05-27T13:24:14Z","name":"What is \"Rumble\"?","title":"What is \"Rumble\"?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-05-27T13:24:14Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">Rumble is one of the types of autoplay gameplay present in Nonstop Knight 2. This event is better known as the </span><strong>PVP</strong><span style=\"font-weight: 400;\"> (</span><span style=\"font-weight: 400;\">Player versus player) mode, and it represents a type of multiplayer battle within the game between two participants.</span></p>\n<p><span style=\"font-weight: 400;\">You have to bring your skills to the table and earn Fame in the event. </span><span style=\"font-weight: 400;\">The matchmaking process is influenced by the player’s Power Level but also takes the Fame count into consideration as the player advances further in the event. </span></p>\n<p><span style=\"font-weight: 400;\">In order for you to be able to participate in Rumble, you must complete the Volcanic Forge dungeon. Afterward, the event is available to play and it does not require any type of consumable energy to fully participate. Just equip your best armor and skills and the game will do everything for you!</span></p>\n<p><span style=\"font-weight: 400;\">Besides showing your strength and earning Fame, every milestone completed shall result in two reward options that you can choose from. After completing each Fame milestone, you have the opportunity to select which reward interests you the most. Your prize should reach your inventory as soon as your choice has been made.</span></p>\n<p> </p>\n<p><span style=\"font-weight: 400;\">You can receive anything from keys and lucky clovers to legendary items and cosmetics. At the end of the event, you shall be both notorious and gifted with amazing gifts worthy of your strength.</span></p>"},{"id":360010349960,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360010349960.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360010349960-What-are-Pets","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360005216173,"created_at":"2019-11-11T11:24:12Z","updated_at":"2020-01-03T11:37:32Z","name":"What are Pets?","title":"What are Pets?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-01-03T11:37:32Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":["Pets","Pet","perks"],"body":"<p><strong>Players can collect and empower a roster of pets that have unique functional perks when equipped. Here are some of the available Pets and their descriptions. You will discover many more in the game.</strong></p>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Stumpy</strong><span style=\"font-weight: 400;\"> is a happy “go lucky” log that will deliver physical damage. Stumpy’s kills restore health - </span><strong>Healing Boost</strong><span style=\"font-weight: 400;\"> </span>\n</li>\n</ul>\n<p> </p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Hammy deals</strong><span style=\"font-weight: 400;\"> physical damage and marks enemies with the highest health. </span><span style=\"font-weight: 400;\">Marked enemies take more damage - <strong>Bounty Master</strong></span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Grouchy </strong>will deliver<span style=\"font-weight: 400;\"> physical damage. May stun enemies and d</span><span style=\"font-weight: 400;\">eals damage to stunned enemies - </span><strong>Mighty Pincers</strong><span style=\"font-weight: 400;\">:</span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Nimbus </strong><span style=\"font-weight: 400;\">delivers</span><span style=\"font-weight: 400;\"> frost damage. Knockbacks enemies and may chill them. </span><span style=\"font-weight: 400;\"> Shatters a chilled minion - <strong>Eager Auger</strong></span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Tove </strong><span style=\"font-weight: 400;\">delivers</span> <span style=\"font-weight: 400;\">frost damage per second. Tove's kills generate focus. Focus increases critical chance- </span><strong>Perfect Focus</strong>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Richard </strong><span style=\"font-weight: 400;\">delivers</span><span style=\"font-weight: 400;\"> fire damage and revives you once per boss fight. </span><span style=\"font-weight: 400;\">Revive grants invulnerability for a few seconds - <strong>Rise and Shine</strong></span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Flare </strong><span style=\"font-weight: 400;\">delivers</span><span style=\"font-weight: 400;\"> fire damage. Deals splash damage and may burn enemies. </span><span style=\"font-weight: 400;\"> Has splash damage radius - </span><strong>Mortar Blast</strong>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Ribbits </strong>deliver <span style=\"font-weight: 400;\">void damage and pulls in enemies and may poison them. </span><span style=\"font-weight: 400;\">Poisoned enemies are slowed - </span><strong>Sticky Poison</strong>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Edna </strong><span style=\"font-weight: 400;\">delivers</span><span style=\"font-weight: 400;\"> void damage. Lunges at enemies and may panic them.</span><span style=\"font-weight: 400;\"> Deals void damage to nearby enemies - <strong>Quill Aura</strong></span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Voidling </strong><span style=\"font-weight: 400;\">delivers</span> <span style=\"font-weight: 400;\">void damage and slows enemies. </span><span style=\"font-weight: 400;\">Slowed, stunned and trapped enemies take higher damage - <strong>Expose Weakness</strong></span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<span style=\"font-weight: 400;\"> </span><strong>Feng </strong><span style=\"font-weight: 400;\">delivers</span><span style=\"font-weight: 400;\"> fire damage and grants Overshield based on your max health. </span><span style=\"font-weight: 400;\">Higher dodge chance while Overshield is active- <strong>Escape Artist</strong></span>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<ul>\n<li style=\"font-weight: 400;\">\n<strong>Popper</strong><span style=\"font-weight: 400;\"> frost damage per second. Popper’s kills restore mana and can even fully restore it - </span><strong>Mana Rush</strong>\n</li>\n</ul>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<p><span style=\"font-weight: 400;\"> </span></p>\n<p> </p>"},{"id":360034695113,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034695113.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034695113-Where-can-I-check-the-status-of-my-order-and-my-purchase-history","author_id":369052875453,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003461893,"created_at":"2019-08-21T15:08:39Z","updated_at":"2020-09-21T12:42:28Z","name":"Where can I check the status of my order and my purchase history? ","title":"Where can I check the status of my order and my purchase history? ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-09-21T12:42:28Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<div class=\"article-body markdown\" style=\"box-sizing: border-box; overflow-wrap: break-word; line-height: 30px; margin-top: 6px; font-size: 14px; color: #252525; font-family: 'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p>For more information on how to check the status of your order, please</p>\n<p>- <a href=\"https://support.flaregames.com/hc/en-us/articles/213312485-Where-can-I-check-the-status-of-my-order-and-my-purchase-history-iOS-\" target=\"_self\">Click here</a> if the purchase was made on an iOS device, or</p>\n<p>- <a href=\"https://support.flaregames.com/hc/en-us/articles/115003308709-Where-can-I-check-the-status-of-my-order-and-my-purchase-history-Android-\" target=\"_self\">Click here</a> if your purchase was made on an Android device.</p>\n</div>\n<div class=\"article-attachments\" style=\"box-sizing: border-box; color: #252525; font-family: 'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"> </div>\n<footer class=\"article-footer clearfix\" style=\"box-sizing: border-box; display: block; margin: 50px 0px 25px; color: #252525; font-family: 'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"></footer>"},{"id":360034159494,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034159494.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034159494-How-to-avoid-accidental-purchases","author_id":369052875453,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003461893,"created_at":"2019-08-21T13:34:18Z","updated_at":"2020-09-21T13:13:00Z","name":"How to avoid accidental purchases","title":"How to avoid accidental purchases","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-09-21T13:13:00Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<div>Accidental purchases are often done by minors or by accidentally tapping the wrong buttons on your phone. To prevent such scenarios, please change your device's security restrictions. </div>\n<div> </div>\n<div id=\"yui_3_17_2_66_1454576475974_40\">If you want to avoid accidental in-app purchases, you might want to adjust your settings on your device</div>\n<div> </div>\n<div>For <strong>iOS devices</strong>, please follow the instructions listed <a href=\"https://support.flaregames.com/hc/en-us/articles/212717609-How-to-avoid-accidental-purchases-iOS-\" target=\"_self\">here</a>;</div>\n<div>For <strong>Android devices</strong>, please follow the instructions listed <a href=\"https://support.flaregames.com/hc/en-us/articles/115003308669-How-to-avoid-accidental-purchases-Android-\" target=\"_self\">here</a>;</div>"},{"id":360034522893,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034522893.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034522893-Can-I-transfer-my-account-to-a-different-device","author_id":376938475193,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":3,"upvote_count":1,"downvote_count":2,"section_id":360003461853,"created_at":"2019-08-16T14:41:49Z","updated_at":"2023-02-26T13:44:46Z","name":"Can I transfer my account to a different device?","title":"Can I transfer my account to a different device?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-09-21T13:57:08Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">Changing the device usually does not affect your progress. If you use iOS or Android, simply enable cloud saving or link your Google account before you switch. When you log into the game on your new device and everything should be as you left it.</span></p>\n<p><span style=\"font-weight: 400;\">If the change is made cross-platform, please contact </span><a href=\"https://support.flaregames.com/hc/en-us/requests/new\"><span style=\"font-weight: 400;\">Customer Support</span></a><span style=\"font-weight: 400;\"> as this process can be performed only manually.</span></p>\n<p><span style=\"font-weight: 400;\">When contacting Customer Support, in order to get the transfer started as soon as possible, please start a completely new game on the device on which you want to continue playing, give yourself a new name, and let us know the player name of the new account.</span></p>\n<p><span style=\"font-weight: 400;\">We will also need the following data from the account that you wish to transfer:</span></p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The exact name of your knight</span></li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Account registration date (estimate)</span></li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Last login date </span></li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Current amount of in-game currencies (gems, hero power, hero level, highest badland node completed or similar) </span></li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you made any in-game purchases, it's mandatory to provide us a copy of the receipt you received for your last purchase </span></li>\n</ul>"},{"id":360034521413,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034521413.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034521413-What-are-Gems","author_id":376938475193,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003461893,"created_at":"2019-08-16T14:05:41Z","updated_at":"2019-08-16T14:05:41Z","name":"What are Gems?","title":"What are Gems?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-08-16T14:05:41Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><strong>Gems <span style=\"font-weight: 400;\">are the premium currency in Nonstop Knight2. They</span><span style=\"font-weight: 400;\"> can be used to buy coins, shards, items, and bundles. </span><span style=\"font-weight: 400;\">You can earn small amounts of gems by meeting objectives, watching ads for example. You can also purchase them in the shop for real money.</span></strong></p>\n<p><strong>Coins</strong><span style=\"font-weight: 400;\"> are a type of currency used to buy and empower items.</span></p>\n<p><strong>Shards</strong><span style=\"font-weight: 400;\"> are a type of elemental currency that is used to empower items of the same elemental type. These are Fire Shards, Metal Shards(for non-elemental items), Frost Shards, and Void Shards.</span></p>\n<p><strong>Silver Keys</strong> <span style=\"font-weight: 400;\">are a type of currency that</span><span style=\"font-weight: 400;\"> allow</span><span style=\"font-weight: 400;\">s</span><span style=\"font-weight: 400;\"> you to open silver chests obtained at the end of a campaign node.</span></p>\n<p><strong>Royal Tokens</strong><span style=\"font-weight: 400;\"> are </span><span style=\"font-weight: 400;\">a type of currency</span><span style=\"font-weight: 400;\"> used to empower and recharge items(for further empowerment).</span></p>"},{"id":360033979414,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360033979414.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360033979414-What-do-I-need-to-know-about-Items","author_id":2971193609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":360004643240,"created_at":"2019-08-16T13:57:54Z","updated_at":"2022-10-01T22:02:25Z","name":"What do I need to know about Items?","title":"What do I need to know about Items?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-11-12T14:15:25Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">Within Nonstop Knight 2 there are four classes of items, grouped by their rarity. These are Common Items, Rare Items, Epic Items, and Legendary Items. Furthermore, within each class, there are armor collections and weapons. </span></p>\n<p><span style=\"font-weight: 400;\">Your character can have 3 separate equipment load-outs and you can switch between load-outs according to your preference and needs in different Game Modes.</span></p>\n<p><span style=\"font-weight: 400;\">All items of Epic and Legendary status will have unique perks that can be viewed by tapping on the [i] icon. Equipping two items in the same collection will activate the perk and each subsequent item equipped will increase the power of the perk. The exception to this are Epic and Legendary Uniques which need only be equipped by themselves for the perk to activate. </span><span style=\"font-weight: 400;\">You can view your collections by tapping the crafting icon in the player profile window.</span></p>"},{"id":360034519993,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034519993.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034519993-What-languages-is-the-game-available-in","author_id":376938475193,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003411354,"created_at":"2019-08-16T13:33:30Z","updated_at":"2019-08-16T13:33:36Z","name":"What languages is the game available in?","title":"What languages is the game available in?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-08-16T13:33:36Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p> </p>\n<p><span style=\"font-weight: 400;\">The Game is offered in a number of languages. By default, NSK2 uses the same language settings active on your device. If you want to switch to another language, you can do so in the in-game setting menu. (The cog-symbol on the Knight Screen)</span></p>"},{"id":360034519313,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034519313.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034519313-What-happens-if-I-change-my-device","author_id":376938475193,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003411354,"created_at":"2019-08-16T13:17:20Z","updated_at":"2019-08-16T13:23:59Z","name":"What happens if I change my device?","title":"What happens if I change my device?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-08-16T13:23:59Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">Changing the device usually does not affect your progress.</span><span style=\"font-weight: 400;\"> If you use iOS, simply enable cloud saving before you switch. When you log into the game on your new device and everything should be as you left it.</span></p>\n<p><span style=\"font-weight: 400;\">If the change is made from an Android to another Android device, or cross-platform, please contact <a href=\"https://support.flaregames.com/hc/en-us/requests/new\" target=\"_self\">Customer Support</a>.</span></p>\n<p><span style=\"font-weight: 400;\">When contacting Customer Support, in order to get the transfer started as soon as possible, p</span><span style=\"font-weight: 400;\">lease start a completely new game on the device on which you want to continue playing, give yourself a new name and let us know the player name of the new account.</span></p>\n<p><span style=\"font-weight: 400;\">We will also need:</span></p>\n<ul>\n<li><span style=\"font-weight: 400;\">Account registration date (estimate)</span></li>\n<li><span style=\"font-weight: 400;\">Last login date </span></li>\n<li><span style=\"font-weight: 400;\">Current amount of in-game currencies (gems, hero power, hero level, highest badland node completed or similar) </span></li>\n<li><span style=\"font-weight: 400;\">If you made any in-game purchases, it's mandatory to provide us a copy of the receipt you received for your last purchase </span></li>\n</ul>"},{"id":360018889094,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360018889094.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360018889094-The-game-seems-to-crash-randomly-at-times","author_id":1629148332,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"upvote_count":0,"downvote_count":1,"section_id":360003411354,"created_at":"2019-02-28T08:41:25Z","updated_at":"2021-02-02T01:43:39Z","name":"The game seems to crash randomly at times","title":"The game seems to crash randomly at times","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-02-28T08:41:33Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<div>Please be sure to check the following tips if you experience performance issues for Nonstop Knight 2 on supported devices:  </div>\n<div> </div>\n<div>1.  Free up your device’s memory by closing applications running in the background.   </div>\n<div> </div>\n<div>2.  Make sure that your device has enough free storage space, as having an overstuffed device can potentially result in crashes, slowdowns, and other unexpected issues.</div>\n<div> </div>\n<div>3. Check if your device's iOS/Android version is up to date by entering the Settings app, tapping on General, and selecting Software Update. Follow the on-screen instructions to download the most recent update.</div>\n<div> </div>\n<div>4. Try turning off and on your device. This will help freeing up memory resources or solving minor technical issues that might prevent apps to run smoothly.</div>\n<div> </div>\n<div>5. Make sure that you're playing on a stable internet connection (preferably WiFi, 3G, or 4G). You can also try resetting your network settings by toggling Airplane mode on and off. </div>\n<div> </div>\n<div>6. Turn off unused Bluetooth connections (unless, of course, they're required for your internet access).</div>"},{"id":360018888514,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360018888514.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360018888514-I-ordered-Gems-but-didn-t-receive-them","author_id":1629148332,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360003461893,"created_at":"2019-02-28T08:17:30Z","updated_at":"2019-03-01T07:55:51Z","name":"I ordered Gems but didn't receive them.","title":"I ordered Gems but didn't receive them.","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-02-28T08:17:35Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<div id=\"yui_3_17_2_2_1458829037226_40\">Most purchase transactions (be they Gems in this game or other purchases in different apps) go smoothly. However, it might be possible that single transactions or requests from iTunes or the Google Play Store get delayed or result in errors. This might be one reason it can occasionally take a little while for your purchase to be delivered. If you experience such a delay, please wait for at least 24 hours.</div>\n<div> </div>\n<div>In the meantime, don't attempt to make the same purchase again. As your previous order might still be processed, you will mostly likely end up getting charged multiple times.  <em>Please note that it is not possible for us to refund such additional purchases.</em>  </div>\n<div>  </div>\n<div>\n<div>\n<div>What you can do instead is to try restarting the game and see if Nonstop Knight 2 simply needed to refresh its connection to the server in order to deliver your purchased Gems.</div>\n<div>\n<div>If you still haven't received your Gems after 24 hours, please check your iTunes or Play Store Purchase History to see if your order was processed successfully.</div>\n<div>Should you need further assistance with your order, you can send us your complete Apple or Google receipt for the order in question together with your in-game username. We will then look into your issue and help you getting your undelivered purchase.</div>\n</div>\n</div>\n</div>"},{"id":360019055473,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360019055473.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360019055473-I-have-lost-my-account-What-can-I-do","author_id":1629148332,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":4,"vote_count":4,"upvote_count":4,"downvote_count":0,"section_id":360003461853,"created_at":"2019-02-28T08:05:14Z","updated_at":"2023-04-25T23:02:42Z","name":"I have lost my account. What can I do?","title":"I have lost my account. What can I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-02-28T08:14:51Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p>In case you should lose access to your account and start over at level 1, please play through the tutorial until you can name your Knight, and get in touch with our customer support team afterwards.</p>\n<p>Make sure to provide the following information when sending your message:</p>\n<ul>\n<li>The name of your Knight in the lost account</li>\n<li>The name of your Knight in the new account (please try to use a unique name for the new account that makes it easy to identify)</li>\n<li>The (approximate) registration date of the lost account</li>\n<li>The date of your last login on the lost account</li>\n<li>If you should have made any in-app purchases on your old account, please also include a copy of the receipt you have received for the latest purchase</li>\n</ul>\n<p>Our support team can then further assist you with recovering your lost account.</p>"},{"id":360019056513,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360019056513.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360019056513-I-can-t-connect-to-the-game-It-gets-stuck-on-the-loading-screen-What-should-I-do","author_id":1629148332,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":-9,"vote_count":9,"upvote_count":0,"downvote_count":9,"section_id":360003411354,"created_at":"2019-02-28T08:43:03Z","updated_at":"2024-04-22T03:33:58Z","name":"I can’t connect to the game. It gets stuck on the loading screen. What should I do?","title":"I can’t connect to the game. It gets stuck on the loading screen. What should I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-02-28T08:43:14Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p>On some occasions, such as the first time you access the game, Nonstop Knight 2 will require a stable internet connection to launch.</p>\n<p>If your game should not connect and gets stuck on the loading screen, please try the following:</p>\n<div>• Check if you have a stable internet connection (WiFi or mobile data connection).</div>\n<div>• Try switching to a different connection type (from WiFi to Mobile or vice versa)</div>\n<div>• Restart your device or switch your internet connection off and on again. </div>\n<div> </div>\n<div id=\"yui_3_17_2_29_1457346054931_41\">It might also be possible that the game server experiences a temporary downtime due to maintenance or updates. In this case, please try connecting to the game again at a later point.</div>"},{"id":360018888314,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360018888314.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360018888314-How-to-keep-your-account-safe","author_id":1629148332,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":360003461853,"created_at":"2019-02-28T08:07:36Z","updated_at":"2023-02-24T22:36:07Z","name":"How to keep your account safe","title":"How to keep your account safe","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-02-28T08:20:19Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<div><strong>Don't share your data!</strong></div>\n<div> </div>\n<div id=\"yui_3_17_2_4_1458808119202_40\">We use sensitive data about players' accounts to recover them in case they got lost. Giving out information about your account (name, amount of currencies, registration date, and so on) to anyone but the Flaregames Customer Care team can lead to a security risk for your account. Please don't share your account information or screenshots of your game with other players in the game, on the internet, or via instant messaging services. We are not held accountable for account loss or account theft caused by information that was given away by players to any third party.</div>\n<div> </div>\n<div><strong>Don't believe any hack or cheat sites!</strong></div>\n<div> </div>\n<div>There are several fake sites on the internet that try and trick you by offering false promises of tools that give you free currencies, resources, or other benefits in the game. These tools do  not work and are considered malware. This means they attempt to steal data from your device and/or game account if you should choose to install them. They also pose a security threat for your device in general.</div>\n<div>Should we identify any attempts at using third party software to gain unfair advantages over other players, we reserve the right to ban offending accounts from the game indefinitely.</div>"},{"id":360034521573,"url":"https://flaregames.zendesk.com/api/v2/help_center/en-us/articles/360034521573.json","html_url":"https://support.flaregames.com/hc/en-us/articles/360034521573-What-do-I-do-if-my-item-disappeared","author_id":376938475193,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360004643240,"created_at":"2019-08-16T14:12:07Z","updated_at":"2020-09-21T14:00:48Z","name":"What do I do if my item disappeared?","title":"What do I do if my item disappeared?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-08-16T14:12:07Z","user_segment_id":null,"permission_group_id":1888554,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">The two most frequent reasons why items disappear are the following:</span></p>\n<p><span style=\"font-weight: 400;\">1) Accidentally selling an unequipped item. When making transactions in your inventory it is possible to sell your item unintentionally</span></p>\n<p><em><span style=\"font-weight: 400;\">note: To avoid selling an item by accident, you can lock it. Tap on the item and then on the padlock symbol, which will turn from grey to white. You will see that the “Sell” button is now greyed out and it is not possible to sell the item by accident anymore. To unlock the item, simply click the padlock icon again.</span></em></p>\n<p><span style=\"font-weight: 400;\">2) The item is not an item, but a Cosmetic. </span><span style=\"font-weight: 400;\">You can receive cosmetics without owning the piece itself. </span><span style=\"font-weight: 400;\">To find out more about Cosmetics, check <a href=\"https://support.flaregames.com/hc/en-us/articles/360034521333-What-are-Cosmetics-\" target=\"_self\">this article</a>.</span></p>\n<p><span style=\"font-weight: 400;\">If none of these answers apply to your situation, please feel free to contact <a href=\"https://support.flaregames.com/hc/en-us/requests/new%20\" target=\"_self\">Customer </a></span><a href=\"https://support.flaregames.com/hc/en-us/requests/new%20\" target=\"_self\"><span style=\"font-weight: 400;\">Support</span></a><span style=\"font-weight: 400;\">, providing as many details as possible, including screenshots if available.</span></p>"}],"sort_by":"position","sort_order":"asc"}