How can I reset my account?



  • Go to your device's Settings.
  • Scroll down the left-hand navigation bar until you see the game and tap on it.
  • On the right-hand side scroll to the bottom.
  • In the section User, enable the reset by swiping right.



  • Go to your device's Settings.
  • Select: Apps> ZG Survival> Storage> Clear Data.
  • If you should have saved your account in the cloud, make sure not to select the recover option when presented with a restore pop-up upon game start.




  • Delete save folder from the following location: 
    c:\Program Files (x86)\Steam\steamapps\common\Zombie Gunship Survival\savedata_vir\
  • When restarting the game, answer the restore account question with “No”.



Please also keep in mind that these resets can not be undone once completed and you will permanently lose access to your old progress, including any in-app purchases you might have made before resetting the account.

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