How can I reset my account?

If you wish to start from scratch again on iOS, you can find the option to reset your account on the next game start in the game's entry in your device's app settings.

On Android, the same can be achieved by heading to Settings>Apps>ZG Survival>Storage>Clear Data.

If you should have saved your account in the cloud, make sure not to select the recover option when presented with a restore pop-up upon game start.

Please also keep in mind that these resets can not be undone once completed and you will permanently lose access to your old progress, including any in-app purchases you might have made before resetting the account.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request