How can I reset my account?



  • Go to your device's Settings.
  • Scroll down the left-hand navigation bar until you see the game and tap on it.
  • On the right-hand side scroll to the bottom.
  • In the section User, enable the reset by swiping right.



  • Go to your device's Settings.
  • Select: Apps> ZG Survival> Storage> Clear Data.
  • If you should have saved your account in the cloud, make sure not to select the recover option when presented with a restore pop-up upon game start.


Please also keep in mind that these resets can not be undone once completed and you will permanently lose access to your old progress, including any in-app purchases you might have made before resetting the account.

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