If you find your Gold count lower than it previously was, this is because it has been spent in the game.
Zombie Gunship Survival cannot use Gold autonomously, meaning any use and/or purchase of Gold must be requested and confirmed by the player. Of course, accidental purchases or interactions with Gold are always a possibility. To limit such accidents, we have added confirmation steps within the game whenever possible.
The loss of Gold could be caused by a multiple number of reasons:
- Maybe someone else (friends, family members, etc.) has accessed your phone and spent Gold in the game
- Maybe you have logged in to your game on someone else's device and have not logged out again
- Maybe you didn't lock your screen and Gold interactions were accidentally triggered while having your phone in your pocket or similar
Unfortunately, we have to let you know that we cannot refund or compensate spent Gold. Should you have additional questions about this, please free to contact our Customer Support.