To transfer your account to a different device, you can start a new account on the device you wish to continue playing.
Finish the first tutorial fight, and proceed to enter a ticket from the Settings Menu (Gearwheel icon in the top right) > Help and Game Guide > Create a new ticket.
In the ticket, please provide the following information:
- The name of your old account
- An estimate of the old account's registration date
- The last time you logged in to your old account
- The current amount of in-game currency (plasma, coins), your current player rank, and ranking points
- If you have made any in-game purchases, it is mandatory that you provide us with a copy of the receipt of your last purchase (purchase id, date, item, and amount need to be visible)